Frequently Asked Questions

What does Free Web Monitoring do?

We monitor your website's availability 24 hours a day, 7 days a week. If your website goes down or becomes inaccessible we will sent you an email alert notifying you of the situation.

How do I create a Free Web Monitoring account?

Go to our sign up page and add your Name, Email Address, URL and your Password choice into the form. Then read the Terms of Use, check the box (if you agree to them, of course) and click the "Sign up" button.

How do I change my email address?

Send an email to inquiry[at]freewebmonitoring.com from your old email address and provide the new email address you would like to switch to.

Why aren't I receiving my email alerts and weekly statistics report?

The email alerts and weekly statistics report is being blocked by your email filter or your ISP's email filter. To receive these emails add support[at]freewebmonitoring.com to your email account's approved senders list. Members who cannot receive email alerts or the weekly statistics report will be automatically unsubscribed from this service.

How do I add a Free Web Monitoring link to my website?

Go to our link page and find a button or banner you like. Highlight the code next to the button or banner with your mouse, then press Ctrl + C to create a copy. Open your web page using an html editor or even a text editor such as Notepad. Find a spot on your web page where you would like to add the link then press Ctrl + V to paste the copied code. Save the changes, then upload the saved html file to your server and your done.

I have received an Error Alert. What does this mean?

If you receive an Error Alert it means that our website monitor has failed to connect to or access your website. There are 4 types of errors, connection, redirection, client and server. The list below explains what each error means:

1. Connection Errors

This type of error occurs when our website monitor fails to connect to the web server where your website is hosted.

2. Redirection 3xx

This class of status code indicates that further action needs to be taken by the user agent in order to fulfill the request. The action required MAY be carried out by the user agent without interaction with the user if and only if the method used in the second request is GET or HEAD. A client SHOULD detect infinite redirection loops, since such loops generate network traffic for each redirection.

3. Client Error 4xx

The 4xx class of status code is intended for cases in which the client seems to have erred. Except when responding to a HEAD request, the server SHOULD include an entity containing an explanation of the error situation, and whether it is a temporary or permanent condition. These status codes are applicable to any request method. User agents SHOULD display any included entity to the user.

If the client is sending data, a server implementation using TCP SHOULD be careful to ensure that the client acknowledges receipt of the packet(s) containing the response, before the server closes the input connection. If the client continues sending data to the server after the close, the server's TCP stack will send a reset packet to the client, which may erase the client's unacknowledged input buffers before they can be read and interpreted by the HTTP application.

4. Server Error 5xx

Response status codes beginning with the digit "5" indicate cases in which the server is aware that it has erred or is incapable of performing the request. Except when responding to a HEAD request, the server SHOULD include an entity containing an explanation of the error situation, and whether it is a temporary or permanent condition. User agents SHOULD display any included entity to the user. These response codes are applicable to any request method.

Information for redirection, client and server errors was sourced from W3.org

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